Grancia Co., Ltd. (hereinafter referred to as "our company") will comply with the "Act on the Protection of Personal Information" and other related laws and regulations, as well as this policy and our company's regulations, and will strive to thoroughly protect our customers' personal information.

1. Collection and Use

We will obtain your personal information through proper and lawful means to the extent necessary to provide services to you. In addition, we will use your information only for the purposes we have communicated to you in advance, and will not use it beyond that scope without your consent.

2. Provision of Personal Information to Third Parties

We will not provide or disclose your information to third parties unless you have given us your consent in advance or it is required by law. However, we may share your personal information with joint use companies within the scope of the purpose, or we may outsource operations including the handling of personal information to companies with whom we have concluded a confidentiality agreement. In such cases, we will manage the joint use companies and outsourcees to ensure that your information is handled appropriately.

3. Ensuring accuracy

We will endeavor to keep the information we receive accurate and up-to-date.

4.Proper management

In order to prevent the personal information entrusted to us from being leaked, lost, tampered with, etc., we will take appropriate security measures and manage the information strictly.

5. Disclosure, Correction and Suspension of Use

We will respond to requests from customers to disclose, correct, or suspend the use of their personal information, etc. However, we may not be able to respond if the request does not meet the requirements of the law or if a considerable amount of time has passed since the last time we used the information.

6. Maintenance and Improvement

We will educate and supervise our employees to ensure that the personal information of our customers is handled appropriately. In addition, we will review the contents of this policy as necessary to improve the protection of personal information.

7. Contact Information

Please contact us for any inquiries or requests for disclosure regarding the handling of personal information.

Reception desk:
Grancha Co., Ltd.
1-2-5 Isezakicho, Naka-ku, Yokohama, Kanagawa Prefecture, 231-0045